Ethics - Diversity & Equity for Accountability - MyAssignmenthelp.com

Question: Discuss about theEthics, Diversity Equity in Hospitalityfor Accountability. Answer: One of the competitive industries to work in is the hospitality industry because many firms have found a niche in the industry making it competitive. In order to overcome the competition in the industry a company has to have good hospitality leadership that will device strategies that will help it curb competition and good governance. There are a number of factors that will be examined in order to tackle competition, bring good leadership and have a good reputation. The three factors to be examined involve diversity in the workplace, equity and ethics in hospitality which should be practiced by the leaders. When these factors are applied well then the industry will compete fairly among each other. In the hospitality industry, there are different firms near each other and it is easy for dissatisfied customers to move to a different hospitality hotel or firm. One of the factors that need to be examined is work ethics. The leaders in the company need to examine work ethics for it to excel in the industry. The pillars of ethics that need to be followed involves the following; honesty, integrity, trustworthiness, leadership and accountability. According to research done by Gu,(2012) , it was found out that many hotels in the hospitality industry have their own guidelines and principles that help them to ensure that work ethics is adhered to. According to the study, honesty, trustworthiness and accountability are the most relied pillars in leadership by the management of most hospitality firms .It is important for the leaders to have good leadership through good hospitality ethics since most organizations are corrupt due to greed and also it is important to have standards to compete fairly in the industry a nd increa se productivity since good leadership leads to good performance(Kapiki,2012). In addition to work ethics, another key factor that needs to be practiced is diversity in the industry. Tourism and hospitality presents a way of examining new cultural practices from the employees and also from the tourists. It is very vital to understand new cultural experiences and appreciate them. When the employees interact with the tourists they are able to interact with different cultures, races, genders, colors, religions and sexual orientation. It is important for the management of the industries to try and train the employees to appreciate diversity in the work place by appreciating them in order to have a competitive advantage. This workplace diversity will help understand the different cultures, social and economic viewpoint and also ease the delivery of services which are satisfactory through better communication and examination of the workforce and tourists. It is also important to employ people from different parts of the country or nationality in order to develop work place diversity to improve positive image and hence productivity. The organization structure of the organization should accommodate people from all walks of life. This will prevent discrimination based on race, nationality and gender. Another factor that needs to be examined is the practice of equality in work place. Every employee is entitled to equal treatment in all spheres. The employees from different races, nationality and gender should have equal rights. According to a study done by Yeh, (2012), the women are not given many opportunities in the hospitality industry which is dominated by the male only. According to the study it was found out that few women are employed in different organizations and do not have a leadership role. Good leadership should be practiced to ensure that there is equality in the work environment. It this is accomplished then the women have skills that will help the company grow and increase productivity. There is need for the firms to practice equality in employing the employees and also payment of the employees. In conclusion, the three factors are very important for the organization to compete and improve the image of the organization. In the first study it was concluded that guidelines and rules set by leaders relating to ethics helps improve the performance of the organization and how the employees relate with each other. The second research concluded that more equality should be practiced in organizations by ensuring the leadership roles are given to women. True leadership in organizations should concentrate on the three factors for greater prosperity. Management leadership is very vital for the hospitality industry. When these factors are adhered to, they will lead to increased productivity (Ahmed, 2012). References Ahmed, S. (2012).On being included: Racism and diversity in institutional life. Duke University Press. Gu, H., Ryan, C., Yu, L. (2012). The changing structure of the Chinese hotel industry: 19802012.Tourism Management Perspectives,4, 56-63. Kapiki, S. T. (2012). Current and future trends in tourism and hospitality: the case of Greece. Yeh, R. (2012). Hotel general managers perceptions of business ethics education: Implications for hospitality educators, professionals, and students.Journal of Human Resources in Hospitality Tourism,11(1), 72-86.